●      Host Timothy Robertson - Oberon Americas Technical Director

●      Guest Odell Betty - Oberon Americas CTO

Introduction:

This episode we sit down with Odell Betty the Chief Technology Officer at Oberon Americas. Odell has spent many 20 years of his career working in the print industry. For companies like Research in Motion and PrinterOn.

Shownotes:

[01:46] Outlining security Challenges in the print industry

[04:11] Tim talks about how a holistic approach should be taken when it comes to security and security policy adoption.

[05:53] The importance of a Security strategy. Odell Explains what an (S.I.E.M.S) Security Information Event Management Solution.

[17:10] What should dealers be looking for from Cloud Services providers.

Value Bombs:

1. This is where it all starts, when we look at how organizations utilize devices and how they onboard devices within their environment. They often forget to look at the printers! — Odell Betty
2. When we talk about print security it’s all about a strategy. — Odell Betty
3. Secure the Infrastructure, Secure the device and provide a solution the customer can feel good about! — Odell Betty

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Security has changed dramatically over just the last few years. Firms want to align themselves with Cloud Service Providers like Oberon Americas who have the utmost attention paid to keeping data secure. ISO certifications and GDPR certificates go a long way in showing commitment to security as well as strict internal and external Policies that pertain to security and data handling standards.

Guests:

• Host Timothy Robertson - Oberon Americas Technical Director
• Co-Host Denis Dreni - Oberon Americas CEO
• Esteemed Guest David Vyse – QRX “The Technology Group”

Introduction: 

In today's episode we sit down With David Vyse of QRX “The technology Group.” QRX is a dealer out of Vaughan, Ontario and is one of the largest agnostic dealers in Canada. They service brands like HP, Lexmark, Ricoh as well as many others. We sat down with David to talk about changes post covid-19 as well as what security means to the MPS Industry.

Shownotes: 

[00:33] David’s history and the usual technology and print industry services from the past going to how services have evolved.

[03:52] The new services of the printing industry. How fast and efficient is it?

[06:40] Cost efficiency of the services

[08:38] Remote remediation security parameters / Security Assessment.

[11:37] Firmware updates and OEM developments risk management solution/ how to fix issues on changes for firmware/OEMs.

[15:47] Vendor-neutral capability.

Value Bombs:

1. 20 years ago, It was really about toner and services fulfillment, ensuring that supplies got on-site in a reasonable amount of time, and billing by the page. The Industry has now evolved into lots of new workflow solutions and security is top of mind of most It professionals. — David Vyse 
2. A lot of people think that pushing a firmware is just kind of a schedule, push it out and let it go, but to your point, there’s are a lot of background work that goes along with firmware updates. — David Vyse
3. We have integrated MPS Monitor into many facets of our Business into our operating system into our ticketing system and again it has really allowed us to be able to get ready to scale post Covid-19. — David Vyse

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Well, I wanted to thank you all for joining us on this second Episode of the internet of Printers. Here on the Internet of Printers, we aim to bring MPS Providers, Oem’s, and manufacturers up to speed on the next generation of the Managed Print Services Industry. Much like David spoke today about how the evolution of the industry is opening opportunities for growth.

• Host Timothy Robertson - Oberon Americas Technical Director
• Co-Host Denis Dreni - Oberon Americas CEO
• Moderator Jeff J. Hunter - Entrepreneur 

Introduction: 

The podcast “IoP” or Internet of Printers has been built with one focus alone! Ushering the MPS and printing industry into the next generation! We are going to answer some of the most frequently asked questions in the industry! What does Managed Print Service look like in this new decade? Where is it headed? How is DATA Collection changing in the industry? Data Analytics & Cloud Remote Remediation Technologies!

Shownotes: 

[03:41] Defining IoP (Internet of Printers)

[05:23] The importance of Data Collection for IoP

[07:53] Jeff J Hunter relates a story on fixing printers and issues as an IT School Coordinator. The physical presence and human errors is what's being highlighted. Using Cloud Services can recognize these errors and immediately send a solution.

[10:57] The impact of IoP to COVID-19 and for this decade up to 2030

Value Bombs:

1. Our goal is to make printers connect in a way that can be fully managed and utilized by the dealers to drive net new revenue as they enter this new decade. — Denis Dreni 
2. Data analytics and remote remediation technologies are the fundamental benefits of putting the Internet of printers together in order for dealers to optimize their total cost of ownership. —Denis Dreni 
3. The more that we're digging into, where the industry is heading, we're finding out managed print services is a lot more than the cost per page! Managed print service is the blood flow of every dealer's operation! —Denis Dreni 

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Well, I wanted to thank you all for Joining us on this first Episode of the internet of Printers. I know that we feel the Managed Print Service industry is changing. Companies like Oberon are offering dealers a seat on a Rocketship! I like to use this quote by Sheryl Sandberg, the Chief Operating Officer of Facebook when referring to the changes coming in the MPS industry!

She said: “If you're offered a seat on a rocket ship, don't ask what seat! Just get on.”