Reroute Reflections

From Symptoms to Solutions: Rethinking Learning and Change

Tue, 14 Apr 2026 09:00:29 +0000

Most organizations don’t struggle with change because they lack tools.

They struggle because they’re solving the wrong problem.

In this episode of Reroute Reflections, Andrew is joined by Sean Speake, a learning and development leader with deep experience in instructional design, facilitation, and workplace learning.

Together, they explore the overlap between learning and change management, and why both disciplines often fall into the same trap: defaulting to activity instead of focusing on outcomes.

This conversation challenges common assumptions about training, onboarding, and performance, including how we measure success and where organizations actually create impact.

A key theme throughout the episode is the importance of curiosity, asking better questions, and creating space for real conversations.

Change Management in 2026: AI, Leadership, and the End of “Business as Usual”

Tue, 03 Feb 2026 05:00:19 +0000

In this episode of Reroute Reflections, we flip the script.

Andrew Ourique takes the guest seat as Rebecca hosts a candid conversation on the trends shaping change management in 2026 and what leaders need to unlearn to keep up.

Together, they reflect on which 2025 predictions actually materialized, where organizations are still falling short, and why AI adoption alone is not the answer. Andrew shares why treating AI like a product, not a tool, is critical, how leadership readiness and psychological safety directly impact change outcomes, and why coaching is becoming a core pillar of effective change strategies.

The conversation explores:

Why first movers in AI often struggle to find real value
The growing gap between enterprise change and individual experience
How change fatigue quietly derails transformation
Why curiosity, not control, is the leadership skill that matters most in 2026

This episode is a practical, honest look at the human side of change and a reminder that sustainable transformation starts with how leaders show up, not just what they implement.

The True Cost of a Bad Hire (And Why Most Companies Ignore It)

Tue, 06 Jan 2026 11:00:24 +0000

Bad hires do not just cost money. They slow teams down, erode trust with existing employees, and quietly derail transformations long before leaders realize what is happening.

In this episode of Reroute Reflections, Andrew Ourique is joined by Joshua Hill, Co-Founder of SuperHired and VP of People & Culture at Tier 11, to unpack the true cost of a bad hire and why most companies continue to ignore it. Drawing on lessons from his time as an Army Infantry Captain, the conversation reframes hiring as the first and most critical part of the employee experience.

Together, they explore why hiring should be treated like product marketing, how poor discovery leads to costly downstream impacts, and why getting the right person in the seat at the right time is foundational to culture, performance, and change success.

AI Change Management: What Leaders Are Missing

Tue, 02 Dec 2025 10:00:26 +0000

In this episode of Reroute Reflections, host Andrew Ourique sits down with Chinkal Patel, partner at Mantrax Software Solutions, to demystify the world of AI and its impact on organizations. Together, they explore what it really takes to implement AI-driven change successfully.

Complexity and Change with Rick Nason

Tue, 04 Nov 2025 10:30:22 +0000

In this episode of Reroute Reflections, host Andrew Ourique welcomes special guest Dr. Rick Mason, Associate Professor of Finance at Dalhousie University and acclaimed author of "It's Not Complicated: The Art and Science of Complexity in Business." Together, they dive deep into the world of complexity theory, exploring how organizations can better navigate change by embracing uncertainty, adaptability, and empathy.

Whether you’re a leader, change manager, or simply curious about how to thrive in complex times, this episode offers valuable perspectives and actionable takeaways. Don’t miss this engaging discussion on the art and science of navigating change.

How to Build Trust and Credibility as a Consultant

Tue, 07 Oct 2025 09:00:27 +0000

Join host Andrew Ourique for a special episode of Reroute Reflections as he welcomes his first guest of the season, Yvonne Thevenot—a trailblazer in change management and independent consulting. Together, they dive deep into what it takes to navigate change, build credibility and trust as an external consultant, and foster meaningful relationships.

Burnout: Preventing, Recognizing, and Overcoming It

Tue, 02 Sep 2025 09:00:27 +0000

In this episode of Reroute Reflections, Andrew and Becca dive deep into the topic of burnout—what it looks like, how it shows up differently for everyone, and why it’s so important to recognize and address it before it takes over. They share personal stories from their careers in consulting, sport nutrition, and healthcare, highlighting the cyclical nature of burnout and the importance of self-awareness.

Key Discussion Points:

The signs and symptoms of burnout, including emotional exhaustion, irritability, and loss of motivation.
Why burnout isn’t just “fixed” by a vacation, and how it can be a recurring challenge.
Personal experiences with burnout, including the impact on work, home life, and mental health.
The importance of setting boundaries, learning to say no, and prioritizing mental health.
Practical strategies for managing workload, including calendar blocking, using a Kanban board, and setting non-negotiable “guiding principles.”
The value of therapy, mindfulness, and self-reflection in recovery and prevention.
How to communicate boundaries and say no effectively, referencing the book “The Art of Saying No” by Damon Zahariades.

Recommended Resource:

Book: The Art of Saying No by Damon Zahariades – actionable advice for reclaiming your time and energy.
Tool: Andrew shares a Miro template he created for goal setting and planning, using a Kanban board to prioritize and track tasks, breaking down big goals into tactical, manageable tasks.

Connect with Us:

Instagram: @rerouteinc
LinkedIn: Andrew Ourique, Becca Ourique, Reroute Consulting
Email: andrew@rerouteconsulting.com / becca@rerouteconsulting.com
YouTube: RerouteConsulting

Call to Action:

Have your own tips for managing burnout? Share them with us on social or by email—you might be featured in our next newsletter!

Don’t forget: Subscribe, leave a review, and check out our newsletter for more resources and tips on navigating change with intention.

Thank you for listening! Until next month, don’t be afraid to reroute.

The Plan Looked Great Until Humans Got Involved

Wed, 06 Aug 2025 13:47:21 +0000

In this episode of Reroute Reflections, hosts Andrew and Becca discuss the increasing adoption of AI across organizations and its implications on change management. They delve into how AI is reshaping ways of working, team dynamics, and decision-making processes. They address pressing questions about the human side of AI integration, including concerns about empathy, trust, and job security. The hosts also introduce a new segment called 'Change in the Wild,' where they analyze a recent article on AI's impact on tech job cuts and explore the phenomenon of cognitive offloading. A listener question about overcoming resistance to AI adoption in the workplace is answered, providing practical advice for change managers. Andrew also shares a personal story on rerouting his fitness goals, drawing parallels to managing organizational change. The episode wraps up with a book recommendation, 'It's Not Complicated' by Rick Nason, which offers insights into managing complex problems involving people.

Referenced in this episode:

📄 Read the full article: The Human Side of AI

📬 Join our mailing list for tools, insights, and access to our new How to Use AI as Your Strategic Thought Partner guide,

Breaking Down the Silos of Change Management

Tue, 08 Jul 2025 09:00:27 +0000

In the premiere episode of Season 2 of Reroute Reflections, Andrew and Becca return with renewed energy—and peel back the layers of what it truly means to navigate change with confidence.

Becca, a Registered Dietitian, shares what it’s like to support change across different contexts, from patients navigating illness to athletes managing pressure, performance, and body image. Meanwhile, Andrew, a seasoned change management professional, connects these insights to his own work with organizations navigating large-scale transformation.

By unpacking the parallels between helping clients build lasting habits and guiding organizations through change, they reflect on how these lessons challenge conventional change management thinking, encouraging us to move beyond rigid frameworks and embrace compassion, adaptability and accountability.

Whether you're a leader, a change practitioner, or just someone in the midst of a change yourself, this conversation offers a fresh perspective and a reminder that meaningful progress starts with reflection, and a willingness to reroute.

Let's Talk Wellness: Banning Social Media

Mon, 24 Jun 2024 10:30:16 +0000

Welcome to the season finale of "Reroute Reflections"! In this final episode of Season 1, Becca and Andrew dive into the recent controversial opinion piece by the US Surgeon General, highlighting the significant mental health risks associated with social media use among adolescents. We discuss alarming statistics, potential solutions, and share our own views on whether a complete ban on social media for those under 16 might be the right move. Join us for a thought-provoking conversation as we reflect on our first season and share plans for an exciting return in the fall. Remember to share your thoughts and suggestions for Season 2! #reroute🔁

Let's Talk Business: Change Management Frameworks

Mon, 10 Jun 2024 10:30:10 +0000

In this episode of Reroute Reflections, we dive deep into the world of change management. Following up from last week’s discussion on establishing your expertise in the workplace, we explore how to effectively get people to listen to your advice through proven change management frameworks. We break down the ADKAR and McKinsey 7-S models and share practical tips on applying these frameworks to real-world scenarios. Whether you’re in healthcare, business, or any other field, these insights will help you navigate and manage change successfully.

Let's Talk Business: Establishing Your Expertise in the Workplace

Mon, 03 Jun 2024 10:30:10 +0000

In this episode, Becca and Andrew dive into the challenges of asserting your expertise in professional settings. Discover their personal experiences and strategies for handling colleagues and clients who question your authority. Learn practical tips for effective communication, managing pushback, and establishing credibility in your field.

Let's Talk Wellness: The Power of a Good Night's Sleep

Mon, 27 May 2024 10:30:10 +0000

In this episode of Reroute Reflections, we explore the crucial role of sleep in our overall health and well-being. Join your hosts, Becca and Andrew, as they dive into the benefits of a good night's sleep, share personal experiences and challenges, and offer practical tips for improving sleep quality.

Let's Talk Business: Professional Regulation – Why It Matters

Mon, 20 May 2024 10:30:06 +0000

In this episode of Reroute Reflections, we dive into the crucial topic of professional governance in various fields. Join your hosts, Becca and Andrew, as they explore the importance of regulation for professionals like dietitians and the challenges faced by unregulated professions such as change management.

This episode provides a comprehensive guide for understanding the impact of professional governance on careers and industries. We discuss our personal experiences and insights, offering listeners practical advice on navigating the complexities of professional standards and certifications.

In this episode, you’ll discover:

Learn about the rigorous steps involved in becoming a registered dietitian in Canada, including education, internships, and the Canadian Dietetic Registration Exam (CDRE).
Explore the differences between regulated and unregulated professions and their implications.
Discussion on the balance between flexibility and structure in professional roles and the potential benefits of standardization.

Let's Talk Relationships: Supporting Each Other Through Change

Mon, 06 May 2024 10:30:09 +0000

In this episode of "Reroute Reflections," join us, Becca and Andrew, as we dive deep into how couples can support each other through significant life changes. Drawing from our own experiences, we discuss the emotional complexities of adapting to new circumstances as a unit, sharing personal stories and insights that range from career transitions to personal challenges. Whether you're facing a shift in your professional life or reevaluating personal goals, this episode offers practical advice on maintaining a supportive and understanding relationship.

Let's Talk Business: Navigating Your Career

Mon, 29 Apr 2024 10:30:07 +0000

Join us on this week's episode of "Reroute Reflections" where hosts Becca and Andrew explore the dynamic world of career transitions, drawing from their rich experiences in the corporate sector and entrepreneurship.

Whether you're considering a job switch, contemplating a career shift, or simply curious about optimizing your professional trajectory, this episode is packed with actionable insights. From resume tips to leveraging networking effectively, and harnessing the power of certifications—equip yourself with the knowledge to navigate the complexities of the modern job market.

Tune in for a blend of personal anecdotes, expert advice, and a lively discussion on making strategic moves that align with your career aspirations.

Join the conversation and share your experiences as we unpack the essentials of embracing change and setting the stage for success in any industry.

Let's Talk Wellness: Navigating Burnout

Mon, 22 Apr 2024 10:00:11 +0000

In this episode of Reroute Reflections, join Becca and Andrew as they dive deep into a candid conversation about burnout—a condition many of us have faced at one point or another. Fuelled by personal insights and experiences, they explore the physical, emotional, and mental exhaustion that defines burnout.

The episode unpacks the subtle yet profound impact of losing steam and motivation, both personally and professionally. Whether it’s the struggle to find joy in once-loved activities or the overwhelming fatigue after a long workday, they share their real-time journey and strategies to combat and prevent burnout. This discussion is not just about sharing struggles but also about fostering understanding and resilience.

Grab a cup of coffee, and let’s talk wellness, as we explore how to keep burnout at bay and thrive amidst life's relentless pace. Join us for a heartfelt, eye-opening discussion that promises to resonate with anyone trying to balance life's demands with personal health.

Let's Talk Wellness: Our Vegan Journeys—Not What You Might Think

Mon, 15 Apr 2024 10:30:05 +0000

Welcome to another episode of Reroute Reflections where we dive deep into the heart of veganism and plant-based nutrition, sharing our personal experiences and the broader implications of making dietary choices.

Join us, Becca and Andrew, as we explore not just the how of veganism, but the why, reflecting on our own journeys and the broader social impacts.

"We don't need a billion people doing it perfectly. We need a billion people doing it imperfectly because even those one or two days a week that you can make a change is going to have a massive impact."

Episode Highlights:

Our Vegan Stories: Both hosts share their personal paths to adopting a vegan lifestyle, including the trials, adjustments, and benefits they've encountered along the way.
Nutritional Individuality: Becca emphasizes that nutrition is a deeply individual matter, challenging the one-size-fits-all approach and underscoring the importance of tailoring dietary habits to one's personal health, lifestyle, and nutritional needs.
Conscious Consumption: Andrew discusses the importance of being conscious about what we consume, urging listeners to consider the processes and lives involved in the production of our food, and to approach consumption with respect and awareness.

Episode Resources:

For anyone looking to explore more about veganism, we will link to several documentaries that have inspired us on our website at reroutereflections.com. While they offer valuable insights, remember to view them with a critical eye, especially regarding health claims.

Final Thoughts:

This episode isn't just for vegans or those considering plant-based diets; it's for anyone interested in understanding the impact of their food choices, both on personal health and the environment. Whether you're fully vegan or simply curious about incorporating more plant-based meals into your diet, there's something in this discussion for you.

Engage with Us:

We love hearing from our listeners! Share your thoughts on today's episode on Instagram and TikTok at @reroutereflections, or tweet us at @reroutepodcast.

Subscribe and Follow:

Don’t miss out on our upcoming episodes—subscribe to Reroute Reflections on your favorite podcast platform. Join us next time as we continue to explore wellness, relationships, and business. Until then, don't be afraid to REROUTE. Bye for now!

Let's Talk Business: Embracing the Four-Day Work Week Revolution

Mon, 08 Apr 2024 10:00:11 +0000

In this eye-opening episode of Reroute Reflections, we delve deep into the trending topic of the four-day work week. Join Becca and Andrew as they share their insights and experiences, navigating through the evolving landscape of the business world. From personal anecdotes to a broader discussion on the origin, implementation, and potential impacts of a shortened work week, this episode is packed with valuable takeaways.

Discover how the four-day work week trend gained momentum and the promising results from various organizational tests. Andrew, a seasoned change management professional, breaks down the framework he recommends for a successful implementation of a four-day work week.

Becca and Andrew also tackle listener questions, addressing concerns about potential burnout, customer service implications, and the traditional workplace's resistance to change.

Whether you're a business leader contemplating this shift, an employee dreaming of a better work-life balance, or simply intrigued by the idea, this episode offers a comprehensive look at the four-day work week phenomenon.

Let's explore together how this bold move could redefine productivity, wellness, and overall job satisfaction.

Let's Talk Relationship: Serendipity to Happily Ever After

Mon, 01 Apr 2024 11:00:11 +0000

Join Becca and Andrew as they embark on a candid journey through the nuances of nurturing a lasting relationship. Celebrating a decade of marriage filled with love, challenges, and profound growth, they dive deep into the essence of staying connected and supportive. This episode shares their personal story - from the serendipitous meeting in Cuba to facing life's unexpected turns together.

Becca and Andrew's narrative is a testament to the power of love, patience, and mutual respect. Their story, intertwined with discussions about personal development and the joy found in shared moments, invites listeners to reflect on their own relationships and the beauty of growing together.

Join us for a journey into the heart of what makes relationships both challenging and incredibly rewarding. Welcome to "Reroute Reflections" - where every story shared opens a path to understanding love and companionship a little better.

Don't forget to subscribe to "Reroute Reflections" to never miss an episode.

For more insights, personal stories, and resources discussed in this episode, visit us at reroutereflections.com. Also, follow us on our social media channels to stay updated on upcoming episodes and to connect with us directly.

Let's Talk Wellness: Paths to Healing and Growth - Part 2

Mon, 25 Mar 2024 11:00:10 +0000

In the continuation of their compelling discussion on mental health, Becca and Andrew dive deeper into their paths to healing and growth in Part 2 of this series. This episode explores the transformative power of therapy, the importance of self-care, and the lessons learned through their struggles. With a focus on actionable strategies and personal anecdotes, they discuss how they've navigated their journey towards wellness, offering hope and guidance to others facing similar challenges. Listen as they share the tools and practices that have helped them rebuild their lives, highlighting the importance of compassion, resilience, and the courage to reroute towards a healthier, more fulfilled life.

For a list of resources shared during today's episode visit reroutereflections.com.

Don't forget to check out our tier lists posted on our socials!

Let's Talk Wellness: Navigating Through the Storms of Mental Health - Part 1

Mon, 18 Mar 2024 11:00:09 +0000

Join Becca and Andrew in this deeply personal and revealing episode of "Reroute Reflections," where they embark on a candid discussion about their mental health journeys. Part 1 of this two-part series delves into the complexities of navigating life's unexpected challenges, from career pressures to the profound impact of pregnancy losses on their mental health. Through their stories, they shed light on the often overlooked aspects of wellness, offering insights and reflections on finding resilience in the face of adversity. Tune in as they share their experiences with honesty and vulnerability, aiming to foster a deeper understanding of mental health and the importance of seeking support.

Let's Talk Business: Remote, In-Office, and Everything In-Between

Mon, 11 Mar 2024 11:00:09 +0000

In this thought-provoking episode of "Let's Talk Business," we dive deep into the shifting sands of the modern workplace. As businesses worldwide grapple with the decision to return to the office, implement remote work permanently, or adopt a hybrid model, we explore the nuances and complexities of each approach in the context of 2024's evolving work environment. Join us, Becca and Andrew, as we share insights from our own experiences, discuss recent trends, and ponder the future of workspaces and employee flexibility.

In This Episode, You'll Discover:

How the pandemic has permanently altered our expectations of work-life balance.
The pros and cons of remote, in-office, and hybrid work models from both a business and employee perspective.
Strategies businesses are using to navigate the return-to-office mandates amidst ongoing resistance from parts of the workforce.
The impact of workplace flexibility on employee mental health, productivity, and overall company culture.
Our thoughts on what the future holds for the workplace as we continue to adapt to new norms.

Connect With Us:

We love hearing from our listeners! Share your thoughts, questions, or personal experiences on the topic of work flexibility and the future of the workplace. Reach out to us on Instagram and TikTok at @reroutereflections or on Twitter @reroutepodcast.

Don't forget to subscribe to "Reroute Reflections" on your favorite podcast platform to stay updated on our journey through relationships, wellness, and the ever-changing business landscape. Until next time, let's embrace the art of rerouting as we face life's challenges together.

New Beginnings: How We Turned Passion into Our Profession

Mon, 04 Mar 2024 12:00:14 +0000

Join us, Becca and Andrew, as we embark on the first of many conversations in "Reroute Reflections." With over a decade of marriage under our belt, our lives have been a blend of love, lessons, and laughter. This episode is more than just an introduction; it's a peek into the life of two individuals passionate about wellness, relationships, and business.

In This Episode:

Meet Becca and Andrew: Learn about our backgrounds, from Andrew's journey as an independent consultant navigating the complexities of change management to Becca's transition from a Starbucks manager to pursuing her dream as a registered dietitian.
The Power of Change: Discover the pivotal moments that pushed us towards making significant life changes, emphasizing the importance of following one's passion and intuition.
Wellness and Nutrition: Becca shares her insights into the world of nutrition, her path to becoming a registered dietitian, and why she's driven to help others achieve their health goals.
Entrepreneurship and Taking Risks: Andrew delves into the lessons learned from leaving a secure job to start his own consultancy, highlighting the challenges and triumphs of entrepreneurship.
The Importance of Mental Health: We touch on the critical role mental health plays in our lives and how it has influenced our personal and professional journeys.
Looking Forward: Get a glimpse of what to expect in future episodes, including deep dives into wellness, relationships, entrepreneurship, and the occasional detour into topics like the significance of bathroom habits and the joys of pet ownership.

Join Our Journey:

Whether you're navigating similar changes, chasing your dreams, or simply looking for a dose of inspiration, we invite you to join us on this journey. Let's explore the paths less traveled together.

Connect With Us:

Have thoughts, questions, or your own stories to share? We'd love to hear from you. Reach out to us on Instagram at @reroutereflections, on Twitter @reroutepodcast, or share your reflections with us at contact@rerouteconsulting.com.

Thank you for joining us on this journey and remember, don't be afraid to REROUTE.

A Reroute Reflections Teaser

Fri, 23 Feb 2024 01:00:55 +0000

Welcome to 'Reroute Reflections,' the place where every turn leads to discovery. Expect a blend of heartfelt stories, expert insights, and those invaluable, sometimes unexpected, lessons life throws our way. Whether you're navigating the complexities of a relationships, your own health journey, or pursuing your business dreams, 'Reroute Reflections' is for you, through the highs and lows.

This teaser is a glimpse into the journeys we've embarked on, the challenges we've embraced, and the triumphs we've celebrated. It's about finding balance, fostering connections, and pursuing a life of fulfillment and purpose.

Tune in, and let's embark on this journey together. Welcome to 'Reroute Reflections'—where every story shared is a step toward understanding ourselves and our paths a little better.